General Information

Minimum age for adult courses: 16 years

Minimum age for family courses: 7 years

Start dates (Spanish courses): Weekly on Mondays

Duration of the classes (Spanish course): 45 minutes.

Classes will always be held in the same language that is being learnt.

Services included in the rates:


Not included in the rates:


  1. Cancellation and refund policy

For all cancellations a written notice must be sent to Menorca Spanish School by email ([email protected]). Cancellations that have not been received by email will not be accepted.


  1. Visa Refusal
  1. Accommodation Changes – Host Family
  1. Meals – Host Family Accommodation

Students staying in a host family will receive a continental breakfast with tea or coffee with milk, and an adequate amount of bread, pastry or cereals.


  1. Accommodation Inspection (shared apartment)

  1. Keys
  1. Pick-up services at the airport
  1. General Policies

Insurance

  1. Course Policies

Change of Level

Students who wish to change their level during their stay should speak with the Academic Director. The student will be asked to take a test before moving on to the next level.

Certificate of attendance to the course

Students receive a certificate of attendance at the end of their course at the school. They must have attended at least 80% of the classes to obtain it.

Course Changes

Students who wish to change their course during their stay should speak with the Academic Director. Additional charges will apply in the case of updates to a different group or private classes; however, refunds will not be granted if students switch to a lower value course.

Reduced classes’ time

  1. Accommodation policies

Check-In

Check-Out


Damage deposit


Cleaning of shared flats

Change of accommodation – shared flats

The respective policies of the hotels will apply to students staying in a hotel.


Protection and security


Damage


  1. Complaints, Questions and Problems

Menorca Spanish School complies with EU and Spanish legislation on the complaints’ procedure. Copies of the government forms of the Balearic Islands and Institute forms are available at reception.


13.Expulsion / Reasonable behaviour

Menorca Spanish School expects all of its students to be educated and considerate of staff, families, students and general public.

  1. Rules and Policies

All students are required to respect the policies and regulations of Menorca Spanish School and the laws that govern the country. When an agent or a third party makes a reservation, the person making the reservation is responsible for informing the student about the terms, conditions, policies and rules of Menorca Spanish School. Ignorance of the policies and rules will not be accepted as an excuse for non-compliance and may lead to the expulsion of the student from the Menorca Spanish School.

  1. Data Protection
  1. Overwhelming force

  1. Photographs and recordings
  1. Supervision

  1. Contracting parties / guarantee

The contract is concluded between the contracting party as defined above and Experience Menorca Learning Solution SL, Carrer Tramuntana 56, 2ºB, 07740 Es Mercadal, Menorca, Spain.

  1. Applicable law, jurisdiction

Spanish law will apply exclusively to this contract. As the courts of Menorca, Spain, which have been established as the place of jurisdiction, expressly waiving their own jurisdiction if it were another. The above general terms and conditions will not in any way restrict the applicable general rights of the contractual partner.

Plaça de s’Esplanada 2, Primera Planta, Mahon-Menorca 07700

Office hours: 9am – 6pm, Monay to Friday

Tel: (+34) 608 447 813

Email: [email protected]

You can also contact us through:www.menorcaspanishschool.com